Privacy Policy

Data Privacy Policy

 
 
1. Data Controller

 

The controller responsible for data processing on this website is:

  • Company name: Livia Gioia Ceramics
  • Address: Hinterdorf 34 ,5323 Rietheim, Switzerland
  • Email: Contact Form
 
2. General information

We process personal data in accordance with the Swiss Federal Act on Data Protection (revDSG).

Livia Gioia Ceramics never sells any personal data to third party companies.

 

Personal data includes all information relating to an identified or identifiable person (e.g. name, email address, IP address).

 

 

3. Hosting

 

Our website is hosted by:

  • Provider: Hostinger
  • Location: Switzerland

The hosting provider processes data such as IP addresses, browser information, and system logs to ensure the operation and security of the website.

 

 

4. Data collection when visiting the website

 

When you visit our website, the following data may be collected automatically:

  • IP address
  • Date and time of access
  • Browser type and version
  • Operating system
  • Referrer URL

This data is used for:

  • ensuring system security
  • improving website stability

 

 

5. Cookies

 

Our website uses cookies.

 

Cookies are small text files stored on your device and are necessary to ensure the proper functioning of the website, in particular for:

  • shopping cart functionality
  • user sessions
  • language and display settings

These cookies are technically necessary for the operation of the online shop.

You can configure your browser to block or delete cookies at any time. However, this may limit the functionality of the website.

 

 

6. PrestaShop functionality

 

We use the PrestaShop system to operate our online shop.

This includes:

  • shopping cart functionality
  • customer accounts
  • order processing

 

For this purpose, we process:

  • name
  • address
  • email
  • payment and order details

 

 

7. Orders and customer accounts

 

When you place an order or create an account, we process your data to:

  • process orders
  • deliver products
  • handle payments
  • provide customer support

 

 

8. Payment providers

 

We use the following Swiss payment provider to handle your payments securely:

  • zahls.ch

This provider process your payment data independently.
Please refer to its privacy policy for further details: https://www.zahls.ch/en/privacy/

 

 

9. Contact forms

 

If you contact us via a form or email, we process:

  • name
  • email address
  • message

This data is used solely to respond to your request.

 

 

10. Google reCAPTCHA

 

We use Google reCAPTCHA to protect our website from spam and abuse.

The use of reCAPTCHA is based on our legitimate interest in protecting our website and forms from automated abuse.

 

Provider: Google Ireland Limited

reCAPTCHA analyzes user behavior (e.g. IP address, mouse movements) to determine whether a request is made by a human.

More information:

 

 

11. Analytics

 

We use Google Analytics.

This service collects data such as:

  • IP address (anonymized)
  • pages visited
  • user behavior

This helps us improve our website.

 

 

12. Data sharing

 

We only share personal data if necessary:

  • with service providers (hosting, payment, shipping)
  • if required by law

 

 

13. Data retention

 

We store personal data only as long as necessary for:

  • contractual obligations
  • legal requirements

 

 

14. Your rights

 

Under Swiss law, you have the right to:

  • access your data
  • correct inaccurate data
  • request deletion (where legally possible)

 

Contact us here contact form

 

 

15. Changes

We may update this privacy policy from time to time.